hidden orders are delivered Monday to Friday.

We use YAMATO express as our couriers. Normally it takes 3-5 working days. Please Keep in mind that our shipping times should be used as a guide only and are based on the time from dispatch.

hidden CANNOT take responsibility for Customs Clearance delays or failed payment approval.

RETURNS

hidden To be eligible for a return, please make sure to read the following points:

All return items must be in NEW/ORIGINAL and resalable with all tags and original package attached.

Please make sure all return items are well packaged, so as not to be damaged in the post.

We currently don't cover shipping costs. All return shipping fees are your responsibility.

Return packages are the customers' responsibility until they are received by us. We strongly recommend that you use a registered and traceable service or purchase shipping insurance when returning your item(s). This way you'll know that it's been delivered to us safe and sound.

Upon dispute, hidden reserves the right to make the final decision on all return cases.

TO RETURN YOUR ITEM, YOU SHOULD MAIL YOUR PRODUCT TO:

414F.-1, No. 32, Tianxiang St., Xinzhuang Dist., New Taipei City 242 , Taiwan (R.O.C.)

ONCE WE RECEIVE AND CONFIRM THE GARMENTS, WE WILL ISSUE A REFUND.

運送

hidden 訂單於週一至週五配送。

我們與 黑貓 快遞配合，通常需三到五個工作天送達。請注意送達時間是以 hidden 寄出訂單後為估算依據，並且不負清關延遲或付款延遲之責任，敬請見諒。

退貨政策

如購買後發覺不合適或其他因素，hidden 提供7天內的退換貨服務。商品必須是未使用過的條件下，並保持完整原始商標及包裝與發票收據共同寄回。收到商品後，我們將會退還原金額至您的付款帳戶，若該商品退還時遭到損壞，均不予退還。

如需退換貨服務，請將該商品寄送到：新北市新莊區天祥街32號14樓之一。

＊折扣商品均無法做退換貨。